Returns & Exchanges

Due to the perishable nature of our chocolate and snacks, we do not accept returns on food items to ensure the safety of our customers. However, if your order arrives damaged or incorrect, our team is committed to making it right with a replacement or refund.

1

Check Your Order

Inspect your chocolate bars and snacks immediately upon arrival for any signs of heat damage or shipping issues.

2

Document Issues

If there is a problem, take clear photos of the damaged product and the original shipping box with the label visible.

3

Contact Support

Email our support team within 7 days of delivery with your order number and the photos you captured.

4

Resolution

Once verified, we will process a refund to your original payment method or ship out a fresh batch of Feastables at no extra cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing